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Privacy Policy

Last Updated: December 2024

Overview

TrustBit ("we", "our", or "company") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your information when using our URL shortening service.

We are committed to handling your personal information transparently and responsibly, in compliance with applicable data protection laws and regulations.

This policy applies to all information collected through our website, applications, and related services.

Information Collection

We collect the following types of information to provide and improve our services:

Account Information

  • Email address (for account identification and communication)
  • Name (optional, for personalized experience)
  • Avatar image (optional, for account display)
  • Third-party authentication information (such as Google account identifiers)

Usage Data

  • Short links you create and related metadata (titles, tags, etc.)
  • Link access statistics and analytics data
  • Usage patterns and preference settings
  • Device information and access logs (for security and performance optimization)

Cookies and Tracking

We use cookies and similar technologies to improve your experience:

  • Essential cookies: Maintain login status and basic functionality
  • Performance cookies: Help us understand service usage
  • Preference cookies: Remember your settings and choices

Information Use

We use the collected information for the following purposes:

  • Provide, operate, and maintain our URL shortening service
  • Provide customer support and technical assistance
  • Improve and optimize our service quality
  • Send you important service-related notifications
  • Detect, prevent, and resolve security issues
  • Comply with legal obligations and enforce our terms

Information Sharing

We do not sell your personal information. We only share information in the following circumstances:

  • With your explicit consent
  • With trusted service providers (only as necessary for service provision)
  • To comply with legal requirements or protect legitimate interests
  • In case of business transfer or merger (with advance notice)
  • In aggregated or anonymous form for statistical analysis

Data Security

We employ industry-standard security measures to protect your information:

  • Use encryption technology to protect data transmission and storage
  • Strictly limit data access rights for employees and partners
  • Continuously monitor and detect potential security threats
  • Regularly update and improve our security measures

While we strive to protect your information, we cannot guarantee absolute security.

User Rights

Under applicable data protection laws, you have the following rights:

  • Access right: View personal information we hold about you
  • Correction right: Request correction of inaccurate or incomplete information
  • Deletion right: Request deletion of your personal information (under certain conditions)
  • Restriction right: Restrict our processing of your personal information
  • Portability right: Obtain your data in structured format
  • Objection right: Object to our processing of your information in certain circumstances

To exercise these rights, please contact us through our legal email.

Data Retention

We retain your information according to the following principles:

  • Account information: Retained during the lifetime of your account
  • Short link data: Retained during the validity period of links
  • Analytics data: Usually retained for 12 months for service improvement
  • System logs: Retained for 90 days for security and technical support

Third-Party Services

Our service integrates the following third-party services:

Google Services

Used for user authentication, subject to Google's privacy policy

Cloud Service Providers

Used for hosting and data storage, we choose suppliers that meet high security standards

These third-party services have their own privacy policies, and we recommend you read them carefully.

International Data Transfer

Your information may be transferred outside your country/region for processing.

We ensure such transfers comply with applicable data protection laws and take appropriate safeguards.

By using our services, you consent to such transfers.

Policy Changes

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

Significant changes will be notified in advance through website notifications or email.

Continued use of our services indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or need to exercise your rights, please contact us:

TrustBit

Email: support@trustbit.me

Address: Shenzhen, China

Questions?

If you have any questions about this policy, please contact us.

support@trustbit.me